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FAQ
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Faq
Frequently Asked Questions
Install the app, Create an account with your valid details and add your bank account / mobile money.. Start a trade by simply clicking on Trade Gift Card or Trade Bitcoin or Trade Ethereum on the home page, select the gift card you want and upload it.
Normally trade takes about 5-10mins to complete However, some gift cards like Apple Store, Nike, Walmart, Nordstrom, Sephora e.t.c take more time than others. Average time will always be stated in trade confirmation but be rest assured we attend to all transactions as fast as we can.
After successful validation of your Giftcards or bitcoin the trade value is added to the customer’s wallet or directly to your bank account..
Click on rates option in the menu of the Mobile App. Select Card Brand and other criterias. The rates get calculated with the details u provided.
A trade might fail for adifferent number of reasons like used giftcard or invalid details, of unclear gift card images. Failed reason will always be provided to you via email and also on the app. You can always conntact support if you are unsure of the reason.
Physical gift cards refers to cards that are purchased directly from a physical store. Ecodes are digital gift card codes purchased online and mostly sent to the buyer’s email address.
You can sell any gift card, including gift cards for Amazon, eBay, iTunes, Sephora, JCPenny, Nordstrom, Apple Store, Google Play, Steam Wallet, Saks Fifth, Vanilla, Walmart, and more!
We aim to complete all the trades as soon as possible, and all the payments are sent directly to your naira bank account right after the trade is successfully completed. However, certain types of gift cards (for example, gift cards for Nordstrom, Sephora, and Apple Store) take a little longer to use.